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Tennis Alberta is the governing body for tennis in the province, providing programs, competitive opportunities, training clinics and administering the sport provincially. Based in the Percy Page Centre, which houses over 70 other provincial sport, recreation, and cultural associations, the incumbent would work in a team environment to effectively understand and satisfy our members’ requirements and exceed their expectations.

SUMMARY STATEMENT
The Summer Projects Coordinator, reporting to Tennis Alberta’s Tournament and Program Coordinator, will be responsible for:
1. All tournament and database functions including tournament administration and membership data management;
2. Program management support;
3. Providing quality customer service and communication to internal and external clients.
MAIN CHARACTERISTICS OF RESPONSIBILITIES/DUTIES
Customer Service and Communication
The Summer Projects Coordinator will be the association’s main contact for general inquiries from our members and the public. He or she will respond to inquiries and requests in a timely manner and provide quick and professional responses to member feedback.  Also, the incumbent will be responsible to draft and send written communication to association members via e-newsletters or blast emails. 
Database Management/Tournament Administration
The Summer Projects Coordinator will be responsible to input and monitor membership and tournament data.  More specifically, the incumbent will:
Oversee the administration of sanctioned events, including working with host tournament directors in implementing tournament procedures and policies;
Monitor the ranking system and adjudicate and respond to all player inquiries regarding ranking discrepancies;
Assist in the development of Tennis Alberta’s policies and procedures related to tournaments and player membership;
Effectively input and maintain accurate and up-to-date membership information into the database;
Prepare tournament and membership data reports. 
PROGRAM SUPPORT
The Summer Projects Coordinator will assist, from time to time, in the administration and coordination of Tennis Alberta programs, which may include: 
NCCP- Assist in the organization of coaching certification opportunities and ensure that participants receive appropriate accreditation.
Rogers Rookie Tour- Assist in the coordination of the schedule of these non-elimination junior events. The incumbent will be responsible to oversee the progress of the tour, assist to track the number of unique participants, create player packages, and forward event results on to Tennis Canada. 
QUALIFICATIONS
Candidate must be high energy, affable, creative, and self-starting, able to work both independently and with a sizable team of committee members.  Knowledge of standard office software packages, e.g., MS Office, Powerpoint, and Internet applications is required. Good communication, writing, and interpersonal skills are also necessary.
HOURS OF WORK AND COMPENSATION
The individual will be required to work 25-35 hours per week.  There is some flexibility in the work schedule (may work few evenings and weekends to attend special Tennis Alberta events, such as the Alberta Open).  This is an hourly position; the wage will be negotiable depending on qualifications and experience.  Any out of pocket expenses will be reimbursed.  
APPLICATION PROCESS
If interested in applying for this position, please submit your resume by email to Jill Groves, Tennis Alberta’s Executive Director by email at This email address is being protected from spambots. You need JavaScript enabled to view it..  Deadline for application is March 30, 2014.  

SUMMARY STATEMENT

The Summer Projects Coordinator, reporting to Tennis Alberta’s Tournament and Program Coordinator, will be responsible for:

1. All tournament and database functions including tournament administration and membership data management;

2. Program management support;

3. Providing quality customer service and communication to internal and external clients.

MAIN CHARACTERISTICS OF RESPONSIBILITIES/DUTIES

Customer Service and Communication

The Summer Projects Coordinator will be the association’s main contact for general inquiries from our members and the public. He or she will respond to inquiries and requests in a timely manner and provide quick and professional responses to member feedback. Also, the incumbent will be responsible to draft and send written communication to association members via e-newsletters or blast emails. 

Database Management/Tournament Administration

The Summer Projects Coordinator will be responsible to input and monitor membership and tournament data.  More specifically, the incumbent will:

Oversee the administration of sanctioned events, including working with host tournament directors in implementing tournament procedures and policies;

Monitor the ranking system and adjudicate and respond to all player inquiries regarding ranking discrepancies;

Assist in the development of Tennis Alberta’s policies and procedures related to tournaments and player membership;

Effectively input and maintain accurate and up-to-date membership information into the database;

Prepare tournament and membership data reports. 

PROGRAM SUPPORT

The Summer Projects Coordinator will assist, from time to time, in the administration and coordination of Tennis Alberta programs, which may include: 

NCCP- Assist in the organization of coaching certification opportunities and ensure that participants receive appropriate accreditation.

Rogers Rookie Tour- Assist in the coordination of the schedule of these non-elimination junior events. The incumbent will be responsible to oversee the progress of the tour, assist to track the number of unique participants, create player packages, and forward event results on to Tennis Canada. 

QUALIFICATIONS

Candidate must be high energy, affable, creative, and self-starting, able to work both independently and with a sizable team of committee members.  Knowledge of standard office software packages, e.g., MS Office, Powerpoint, and Internet applications is required. Good communication, writing, and interpersonal skills are also necessary.

HOURS OF WORK AND COMPENSATION

The individual will be required to work 25-35 hours per week.  There is some flexibility in the work schedule (may work few evenings and weekends to attend special Tennis Alberta events, such as the Alberta Open).  This is an hourly position; the wage will be negotiable depending on qualifications and experience.  Any out of pocket expenses will be reimbursed.  

APPLICATION PROCESS

If interested in applying for this position, please submit your resume by email to Jill Groves, Tennis Alberta’s Executive Director by email at This email address is being protected from spambots. You need JavaScript enabled to view it..  Deadline for application is March 30, 2014.  

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